Residence Permits
The Police Directorate/Passport Office will give you a receipt for the documents you have submitted; you should not lose this receipt, because you will need it when you go to collect your residence permit from the Regional Asylum Offices or Asylum Units.
Police Directorates where you can apply for an ADET printout.
Please consult the competent Regional Asylum Office or Asylum Unit.
Attica Aliens Directorate / Athens Aliens Department
Address: 24 Petrou Ralli St, zip code: 177 78, Athens
Days & Times of Operation:
Times of Operation & Service
Monday through Friday
07.00 until 15.00
Ioannina Police Directorate / Ioannina Passport Office
Address: 11, 28th October St., zip code 45444, Ioannina
Tel.: 2651065970, 2651065933
Days & Times of Operation:
Δευτέρα – Τρίτη – Πέμπτη – Παρασκευή
07:30 until 15:30
07:30 until 15:00
14:00 until 22:00
14:00 until 21:30
08:00 until 15:00
08:00 until 14:30
Thessaloniki Police Directorate / Western Thessaloniki Aliens Department
Address: 4 Dodekanissou, zip code 54626, Thessaloniki.
Tel.: 2310 558016
Appointments via email
Alexandroupolis Police Directorate / Alexandroupolis Passport Office
Address: 6 Karaiskaki Georgiou St. Alexandroupoli, zip code: 68132, Evros
Tel:. 2551066175, 2551066176
Days and Times of Operation (After Appointment):
Week Days | Operation Times | Service Times |
Δευτέρα – Τρίτη – Πέμπτη – Παρασκευή | 07:30 until 15:30 | 07:30 until 15:00 |
Wednesday | 14:00 until 22:00 | 14:00 until 21:30 |
Saturday | 08:00 until 15:00 | 08:00 until 14:30 |
Achaia Police Directorate / Patras Passport Office
Address: 52 Gounari and Ipsilandou St, zip code: 26224, Patra
Tel.: 2610695073, 2610625658
Days & Times of Operation:
Δευτέρα – Τρίτη – Πέμπτη – Παρασκευή
08:00 until 15:00
08:00 until 15:00
08:00 until 15:00
08:00 until 15:00
Heraklion Police Directorate / Heraklion Passport Office
Address: 1 Agiou Artemiou St., Police Mansion, zip code: 71601, Nea Alikarnassos Irakliou
Tel.: 2810274028, 2810274094
Days & Times of Operation (After appointment)
Δευτέρα – Τρίτη – Πέμπτη – Παρασκευή
07:30 until 15:30
07:30 until 15:00
14:00 until 22:00
14:00 until 21:30
08:00 until 15:00
08:00 until 14:30
Lesvos Police Directorate / Lesvos Passport Office
Address: 2 Strati Mirivili & Miltou Kountoura St., zip code: 81100, Mitilini
Days & Times of Operation (After appointment)
Δευτέρα – Τρίτη – Πέμπτη – Παρασκευή
07:30 until 15:30
07:30 until 15:00
14:00 until 22:00
14:00 until 21:30
08:00 until 15:00
08:00 until 14:30
Samos Police Directorate / Samos Passport Office
Address: 3 Presveos Dim. Nikolareizi, zip code: 83100, Samos
Days & Times of Operation:
Δευτέρα – Τρίτη – Πέμπτη – Παρασκευή
07:30 until 15:30
07:30 until 15:00
14:00 until 22:00
14:00 until 21:30
08:00 until 15:00
08:00 until 14:30
Chios Police Directorate / Chios Passport Office
Address: 1 Polemidi, zip code: 82132, Chios
Days & Times of Operation:
Δευτέρα – Τρίτη – Πέμπτη – Παρασκευή
07:30 until 15:30
07:30 until 15:00
14:00 until 22:00
14:00 until 21:30
08:00 until 15:00
08:00 until 14:30
Leros Police Department / Leros Passport Office
Address: Agia Marina Lerou, zip code: 85400, Leros
Days & Times of Operation:
Δευτέρα – Τρίτη – Πέμπτη – Παρασκευή
07:30 until 15:00
07:30 έως 14:00/14:30
07:30 until 15:00
07:30 έως 14:00/14:30
07:30 until 15:00
Dodecanese 1st Police Directorate / Rhodes Passport Office
Address: 1 Eleftherias Square, zip: 85131, Rhodes
Tel: 2241044152, 2241044155
Days & Times of Operation (Monday-Friday for submission of new applications)
Δευτέρα – Τρίτη – Πέμπτη – Παρασκευή
07:30 until 15:30
07:30 until 15:00
14:00 until 22:00
14:00 until 21:30
08:00 until 15:00 (Operation and pick up of documents)
Orestiada Police Directorate / Orestiada Passport Office
Address: 4 Vas. Konstantinou, Orestiada, zip: 68200
Δευτέρα – Τρίτη – Πέμπτη – Παρασκευή
07:30 until 15:30
07:30 until 15:00
14:00 until 22:00
14:00 until 21:30
Magnissia Police Directorate / Volos Passport Office
Address: 158 El. Benizelou & Pesondonon Astynomikon, 38446, Nea Ionia Volou
Tel: 24210 76985
How to collect your residence permit
- You will collect your residence permit from a specific Regional Asylum Office or Asylum Unit which will be indicated in an announcement on the Asylum Service website.
- When the new residence permits are ready, announcements are made. To check if your residence permit is ready you should look at the recent announcements in Ready Residence Permits using your case number.
- You will need to come at the specific time and day and to the specific Regional Asylum Office or Asylum Unit, as stated in the notice.
- You must come in person. to collect your residence permit. You cannot send someone else.
When you go to collect your residence permit, you should bring the following with you:
- The proof of receipt of documents that the Passport Office gave you.
- The International Protection Applicant Card in the form of a valid smart card, which you must surrender to the competent Asylum Service’s Regional Asylum Office or Asylum Unit, upon receipt of your residence permit.
Residence permit of your family members
If your family members are also granted international protection (refugee status or subsidiary protection) they will have to apply at a Passport Office to collect their printed residence permits by presenting the above documents. They must come to the Passport Offices in person to apply. Residence permits are individual.
There are some cases where your family members may obtain a residence permit even though they are not granted international protection (refugee status or subsidiary protection). These cases are described below:
- If you had a child in Greece or in another country, your child can obtain a residence permit. In this case, you must apply to the competent Regional Asylum Office or Asylum Unit for a residence permit for your child, by presenting a copy of the birth certificate or identification document of your child, or, in the case of a child born outside Greece, a certificate equivalent to the birth certificate provided for by the legislation of the country of birth of the child, in a clear photocopy of a copy issued by the foreign authorities, certified by a lawyer and officially translated. You will then apply for a printout of the child’s residence permit at the Passport Offices, as described above.
- If you get married or enter into a civil partnership after entering Greeceyour spouse or partner may obtain a residence permit. In this case, both of you must submit an application to the competent Regional Asylum Office or Asylum Unit by producing the following documents: a) a copy of the marriage certificate of the marriage contracted in Greece with a holder of a valid residence permit or a certificate of the civil partnership contracted in Greece a holder of a valid residence permit, accompanied by the registration certificate. In the case of a marriage or civil partnership contracted outside Greece, a certificate equivalent to the above issued by the Foreign Authority as provided for by the legislation of that country, in a clear photocopy certified by a lawyer and officially translated; b) a copy of the spouse’s passport or valid travel document. If there is an objective impossibility of obtaining this due to special circumstances or situations, this must be declared in writing; c) a copy of the spouse’s valid residence permit. You will then apply as described above for a printout of your residence permits at the Passport Offices.
- If your family members came to Greece through the “family reunification” procedure, they can obtain a residence permit if they present their original passport or travel document to the Asylum Service, and have their original visa for their entry into the country with them. They will then have to apply as described above for a printout of their residence permits at the Passport Offices.
For more information on the above please contact the Regional Asylum Offices or Asylum Units.
How to renew your residence permit
- In order to renew your residence permit, you must apply no later than thirty (30) calendar days before the expiry of your residence permit at the Asylum Unit for Beneficiaries of International Protection.
- In case of late, unjustified application for renewal, a fine of one hundred (100) euro shall be imposed.
- If you cease to be a refugee or a beneficiary of subsidiary protection, your residence permit cannot be renewed.
The renewal process for residence permits involves 4 steps:
You apply for renewal via e-mail to the Beneficiaries’ Asylum Unit
You receive a reply by e-mail from the Beneficiaries’ Asylum Unit
You submit additional documents to a Passport Office
You collect your renewed residence permit from a Regional Asylum Office or an Asylum Unit
You apply for renewal via e-mail to the Beneficiaries’ Asylum Unit
- You will have to submit an application by e-mail to the following e-mail address of the Asylum Unit for beneficiaries of international protection: GAS.residencepermits@migration.gov.gr
- You may find the online application here. It is available in English and Greek.
- You must also attach a digital photograph of a Greek passport type (up to 2 MB).
- You will need to send a separate e-mail for each member of your family with a separate application and a separate photograph.
- The “subject” in the e-mail must be “Renewals” and you must also provide in the subject line the number of the Residence Permit you hold (e.g. “Renewals_P123456789”).
- In case of a late application, any documents justifying the late renewal request should be attached to the e-mail (GAS.residencepermits@migration.gov.gr). The renewal request is considered late if it is sent to the e-mail address of the Beneficiaries’ Asylum Unit less than thirty (30) days before the expiry date of your residence permit or after its expiry.
- Detailed instructions on how to send your renewal application are to be found here (INSTRUCTIONS).These instructions are available in: English, Arabic, Farsi, Tigrinia, Urdu and French.
- In case the ADET you hold expires before the renewal process is completed, the Asylum Service will send a Status Confirmation Certificate to the e-mail address you have registered.
You receive a reply by e-mail from the Beneficiaries’ Asylum Unit
- You must provide the correct personal e-mail address in your application because you will be sent instructions electronically on the next steps to follow.
- You will be sent a response from the Asylum Service by e-mail. The reply will be in a language you understand.
- This reply will contain information that a decision to renew your residence permit has been issued and instructions on the next steps.
- This reply will also refer you to submit additional documents to a Police Passport Office (or Aliens Office).
- More specifically, the answer will also specify which specific Passport Office (or Aliens Office) you need to go to and what you need to bring with you.
- In the case of late, unjustified application for renewal, a fine of one hundred (100) euro shall be imposed by a fine decision of the Asylum Unit for Beneficiaries of International Protection, which will be sent to you along with the reply to your e-mail. The fine shall be collected by means of the e-fining procedure «e-Paravolo».
You submit additional documents to a Passport Office
You should go to the Passport Office with the following supporting documents:
- A printout of the e-mail you received
- The attached file to the e-mail sent to you with the instructions
- The residence permit you hold or the declaration you made to the police in case of theft or loss of your residence permit
- Two (2) recent Greek passport type photographs
- Proof of payment of the administrative fine in case of late payment without justification for submitting a renewal application
At the Passport Office you will get a receipt for the documents you submit. You should not lose it because you need it to collect your renewed residence permit.
You collect your renewed residence permit from a Regional Asylum Office or an Asylum Unit
- The reply you received via e-mail from the Beneficiaries’ Asylum Unit will also specify which Regional Asylum Office (or Asylum Unit) you should collect your renewed residence permit from (according to your place of residence).
- To check whether your permit has been renewed and to collect it, you should follow the notices of the Asylum Service on Renewed Residence Permits. You can check if your residence permit has been renewed by searching with your original residence permit number.
- The notice containing your original residence permit number will specify the date and time you must collect your renewed residence permit.
- You must come on the specific day and time as stated in the notice to collect your renewed residence permit.
- You must come in person, you cannot send someone else to collect it.
To collect your renewed residence permit, you must have the following documents with you:
- Your old residence permit, which you will have to hand in.
- If you have lost or had your residence permit stolen, you must have a relevant Police statement.
- The proof of receipt of documents given to you by the passport office (barcode).