Residence Permits

The Police Directorate/Passport Office will give you a receipt for the documents you have submitted; you should not lose this receipt, because you will need it when you go to collect your residence permit from the Regional Asylum Offices or Asylum Units.

Police Directorates where you can apply for an ADET printout.

Please consult the competent Regional Asylum Office or Asylum Unit.

Attica Aliens Directorate / Athens Aliens Department

Address: 24 Petrou Ralli St, zip code: 177 78, Athens

Days & Times of Operation:

Times of Operation & Service

Monday through Friday

07.00 until 15.00

Ioannina Police Directorate / Ioannina Passport Office

Address: 11, 28th October St., zip code 45444, Ioannina

Tel.: 2651065970, 2651065933

Days & Times of Operation:

Δευτέρα – Τρίτη – Πέμπτη – Παρασκευή

07:30 until 15:30

07:30 until 15:00

14:00 until 22:00

14:00 until 21:30

08:00 until 15:00

08:00 until 14:30

Thessaloniki Police Directorate / Western Thessaloniki Aliens Department

Address: 4 Dodekanissou, zip code 54626, Thessaloniki.

Tel.: 2310 558016

Appointments via email

Alexandroupolis Police Directorate / Alexandroupolis Passport Office

Address: 6 Karaiskaki Georgiou St. Alexandroupoli, zip code: 68132, Evros

Tel:. 2551066175, 2551066176

Days and Times of Operation (After Appointment):

Week DaysOperation TimesService Times
Δευτέρα – Τρίτη – Πέμπτη – Παρασκευή07:30 until 15:3007:30 until 15:00
Wednesday14:00 until 22:0014:00 until 21:30
Saturday08:00 until 15:0008:00 until 14:30
Achaia Police Directorate / Patras Passport Office

Address: 52 Gounari and Ipsilandou St, zip code: 26224, Patra

Tel.: 2610695073, 2610625658

Days & Times of Operation:

Δευτέρα – Τρίτη – Πέμπτη – Παρασκευή

08:00 until 15:00

08:00 until 15:00

08:00 until 15:00

08:00 until 15:00

Heraklion Police Directorate / Heraklion Passport Office

Address: 1 Agiou Artemiou St., Police Mansion, zip code: 71601, Nea Alikarnassos Irakliou

Tel.: 2810274028, 2810274094

Days & Times of Operation (After appointment)

Δευτέρα – Τρίτη – Πέμπτη – Παρασκευή

07:30 until 15:30

07:30 until 15:00

14:00 until 22:00

14:00 until 21:30

08:00 until 15:00

08:00 until 14:30

Lesvos Police Directorate / Lesvos Passport Office

Address: 2 Strati Mirivili & Miltou Kountoura St., zip code: 81100, Mitilini

Days & Times of Operation (After appointment)

Δευτέρα – Τρίτη – Πέμπτη – Παρασκευή

07:30 until 15:30

07:30 until 15:00

14:00 until 22:00

14:00 until 21:30

08:00 until 15:00

08:00 until 14:30

Samos Police Directorate / Samos Passport Office

Address: 3 Presveos Dim. Nikolareizi, zip code: 83100, Samos

Days & Times of Operation:

Δευτέρα – Τρίτη – Πέμπτη – Παρασκευή

07:30 until 15:30

07:30 until 15:00

14:00 until 22:00

14:00 until 21:30

08:00 until 15:00

08:00 until 14:30

Chios Police Directorate / Chios Passport Office

Address: 1 Polemidi, zip code: 82132, Chios

Days & Times of Operation:

Δευτέρα – Τρίτη – Πέμπτη – Παρασκευή

07:30 until 15:30

07:30 until 15:00

14:00 until 22:00

14:00 until 21:30

08:00 until 15:00

08:00 until 14:30

Leros Police Department / Leros Passport Office

Address: Agia Marina Lerou, zip code: 85400, Leros

Days & Times of Operation:

Δευτέρα – Τρίτη – Πέμπτη – Παρασκευή

07:30 until 15:00

07:30 έως 14:00/14:30

07:30 until 15:00

07:30 έως 14:00/14:30

07:30 until 15:00

Dodecanese 1st Police Directorate / Rhodes Passport Office

Address: 1 Eleftherias Square, zip: 85131, Rhodes
Tel: 2241044152, 2241044155

Days & Times of Operation (Monday-Friday for submission of new applications)

Δευτέρα – Τρίτη – Πέμπτη – Παρασκευή

07:30 until 15:30

07:30 until 15:00

14:00 until 22:00

14:00 until 21:30

08:00 until 15:00 (Operation and pick up of documents)

Orestiada Police Directorate / Orestiada Passport Office

Address: 4 Vas. Konstantinou, Orestiada, zip: 68200

Δευτέρα – Τρίτη – Πέμπτη – Παρασκευή

07:30 until 15:30

07:30 until 15:00

14:00 until 22:00

14:00 until 21:30

Magnissia Police Directorate / Volos Passport Office

Address: 158 El. Benizelou & Pesondonon Astynomikon, 38446, Nea Ionia Volou

Tel: 24210 76985

How to collect your residence permit

When you go to collect your residence permit, you should bring the following with you:

Residence permit of your family members

If your family members are also granted international protection (refugee status or subsidiary protection) they will have to apply at a Passport Office to collect their printed residence permits by presenting the above documents. They must come to the Passport Offices in person to apply. Residence permits are individual.

There are some cases where your family members may obtain a residence permit even though they are not granted international protection (refugee status or subsidiary protection). These cases are described below:

For more information on the above please contact the Regional Asylum Offices or Asylum Units.

How to renew your residence permit

The renewal process for residence permits involves 4 steps:

You apply for renewal via e-mail to the Beneficiaries’ Asylum Unit

You receive a reply by e-mail from the Beneficiaries’ Asylum Unit

You submit additional documents to a Passport Office

You collect your renewed residence permit from a Regional Asylum Office or an Asylum Unit

You apply for renewal via e-mail to the Beneficiaries’ Asylum Unit

You receive a reply by e-mail from the Beneficiaries’ Asylum Unit

You submit additional documents to a Passport Office

You should go to the Passport Office with the following supporting documents: