Import bank and credit card statements

The easiest way to work with bank transactions is to set up bank feeds, which saves you a huge amount of time on data entry.

But if you haven't set up bank feeds for any of your bank or credit card accounts, you can import an electronic bank statement instead. This lets you create rules and work with the bank transactions in a similar way you would if you had bank feeds.

If you've set up a bank feed, you don't need to import statements unless you want to import bank transactions from before your bank feed was activated.

Downloading statements from your bank

Before you can import a bank statement, you'll need to download it from your internet banking website. Save the bank statement as a .QIF or .OFX file, and if you have a choice of date formats, choose dd/mm/yy. Bank statement files must be less than 10MB.

Check your bank's website for more information on downloading bank statements, or speak to your bank.

Tips for importing statements:

Import a bank or credit card statement

Once you’ve downloaded the electronic statements from your online banking website, you can import them into MYOB on the Bank transactions page.

  1. Go to the Banking menu and choose Bank transactions. The Bank transactions page appears.
  2. Click Import statement. The Bank statement import history page appears.
  3. Click Import statement.
  4. Choose the Bank account you want the imported transactions to go into.
  5. Click Import statement file. The Import statement file page appears.
  6. Click Browse. The Open window appears.
  7. Select the statement file you want to import and click Open.
  8. Click Import. The Bank statement import history window reappears, showing the statement file you chose and a message appears at the top of the screen, telling you how many statement lines were imported successfully. Imported transactions will show on the Bank transactions page.
  9. If you want to:

FAQs

I've imported a bank statement and now I have duplicated transactions in MYOB - what can I do?

This can occur if you've imported a bank statement which includes transactions which have already been brought into MYOB via bank feeds.

  1. Delete the imported bank statement.
  2. Download a new bank statement from your bank, ensuring the date range doesn't include transactions already in MYOB.
  3. Import the new bank statement as described above.

My statement import was successful but zero transactions were imported - why?

Transaction won't be imported if they're:

To check these details in MYOB, click your business name and choose Business settings. In the Financial year section you'll see the Opening balance date that's set in your file.

Below that in the Lock date section, you'll see if a lock date has been set which prevents transactions being entered (or imported) before that date.